EDR stands for Endpoint Detection and Response. It is a cybersecurity solution designed to monitor, detect, and respond to security threats on endpoints, such as computers, smartphones, and other devices connected to a network. EDR systems continuously collect and analyze data from endpoints to identify potential threats and suspicious activities in real-time. They provide detailed visibility into endpoint activities, enabling security teams to quickly investigate and respond to incidents. Additionally, EDR solutions often include automated response capabilities, such as isolating compromised devices and removing malicious files, to mitigate risks and prevent further damage. Overall, EDR plays a crucial role in enhancing endpoint security and protecting organizations from cyberattacks. RMM stands for Remote Monitoring and Management. It is a type of IT software used by managed service providers (MSPs) to monitor and manage their clients' IT infrastructure remotely. RMM tools allow IT professionals to proactively monitor the health and performance of devices, such as servers, workstations, and network devices, to detect and resolve potential issues before they become critical. Additionally, RMM solutions enable automated maintenance tasks, such as software updates and security patches, to ensure systems remain secure and up-to-date. Overall, RMM enhances the efficiency and effectiveness of IT management, providing better service and support for clients.